When business owners, managers, HRD employees, or experts in their field are responsible for the dissemination of training to their workers, or find themselves thrust into the role of trainer, they are often overwhelmed with the many facets of the task. This book is a hands-on resource that provides these accidental trainers with the basic tools they need to be successful -- from understanding the various roles they will play to identifying where best to apply limited time and resources. It offers a wealth of information for working within the constraints of a small, part-time, or one-person training department.
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