Acknowledgments -- Introduction -- Communicate clearly -- Clarity of communication -- How ell do you hear the message? -- Communicate, communicate, communicate -- Tone of communication -- Corporate truth versus street truth -- The last third -- The worlds of senior executives and managers -- Communicating and internal forces -- The 50 percent rule -- Effective, truthful communication -- Force the hard decisions -- Putting off the tough calls -- Time frames for tough decisions -- Ducks and eagles -- The toughest decisions -- Segment tough decisions by time -- Segment tough decisions by level -- Forcing office politics out -- Focus on results -- Staying focused at the office -- Working smarter -- The seven-touch approach -- Working smarter and harder -- Being productive -- Delegating -- Cut the meetings -- Extended focus -- Be realistic about results -- Customer expectations -- Recharge the workplace.
Remain flexible -- The spiral of stress at work -- So much to do, so little time -- Push back -- Morphing to be flexible -- Stop something -- E-mail : the flexibility killer -- Company longevity -- Living the "what if" life -- Your virtual enterprise -- Employee loyalty -- Rethinking retirement age -- Professional and personal flexibility -- Prove your value to the company -- Aligning with your company's value -- Value : selling what you can't see -- Adding value by accepting challenge -- Stretching the workforce -- Different values at different times -- Top executive skills -- Working away from the office -- On the road to work -- Add value, be flexible, and collaborate -- Force collaboration -- Forcing collaboration through priority thinking -- Information sharing -- Top characteristic sought : willingness to learn -- Tough management without being a tough guy -- Time spent at work -- Workload increasing faster than compensation -- Taking personal time -- Ways to break away from work -- The business case for golf -- Employee morale -- Death of ambition-- Protecting the talent -- Recognize someone for doing a good job -- Sources for doing your job better -- Just say thanks -- Index.
|
