"Have you ever felt excluded, offended, or misunderstood because of a word or a phrase that someone used? Ever felt uncomfortable-or at a loss for what to say-when talking about some aspect of personal identity? If so, you're not alone. Thoughtfully chosen words can be powerful relationship builders, while ill-chosen or unthinking comments can alienate and offend. In the workplace specifically, repeating harmful language over time creates a toxic company culture, high employee turnover, and a damaged reputation. The Inclusive Language Handbook: A Guide to Better Communication and Transformational Leadership by Jackie Ferguson and Roxanne Bellamy is designed to help you get comfortable discussing all aspects of human diversity and identity. The authors demonstrate how to consistently use respectful language that promotes inclusion, productivity, and teamwork. You'll discover professional best practices for choosing words that help every individual feel valued, supported, and motivated.You'll also learn how to drive positive culture change by spreading the practice of inclusive language throughout your community and organization. No matter who you are or the work you do, your word choice matters. The Inclusive Language Handbook is a powerful tool in navigating this critical journey toward better organizations, communities, families, and societies."--Page [4] of cover.
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