Building blocks : leadership principles and mechanisms -- Hiring : Amazon's unique bar raiser process -- Organizing : separable, single-threaded leadership -- Communicating : narratives and the six-pager -- Working backwards : start with the desired customer experience -- Metrics : manage your inputs, not your outputs -- Kindle -- Prime -- Prime Video -- AWS -- Conclusion: Being Amazonian beyond Amazon -- Appendix A. Interview feedback examples -- Appendix B. Sample narrative tenets and FAQs -- Appendix C. Timeline of events in the book.
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