What is a library? What is a librarian : an introduction / Ken Haycock -- Part I. Foundations, values, and context -- A portable library history / Anthony Bernier -- Professional ethics and values in a changing world / Michael Gorman -- Librarians as active bystanders : centering social justice in LIS practice / Nicole A. Cooke -- Information seeking / Donald O. Case -- Careers for the information professional / Laura Townsend Kane -- Where can you work with an MLIS? : extending your career reach / Jean Bedord -- Part II. Functions and competencies -- A conversation on leadership : taking another look / Mary-Jo Romaniuk and Brooke E. Sheldon -- The new manager : what you need to know to achieve managerial success in today's libraries / Barbara B. Moran -- Libraries and marketing : so essential but so misunderstood / Mary-Jo Romaniuk -- Developing and managing library collections / Melissa A. Wong -- Organization and representation of information / Arlene G. Taylor and Daniel N. Joudrey -- Information retrieval : designing, querying, and evaluating information systems / Judith Weedman -- Library information technology / Win Shih and Deborah Holmes-Wong -- Reference service : the personal side of librarianship / David A. Tyckoson -- Reference librarians, online databases, and an assist from Google / Christopher C. Brown -- Readers advisory services : helping readers find a 'good book' / Mary K. Chelton -- Research / Ronald R. Powell -- Evaluation : an introduction to a crucial skill / Joseph R. Matthews -- Part III. Moving beyond boundaries -- LIS professionals in a global society / Barbara J. Ford -- Trends and issues / Ken Haycock -- Part IV. Appendices -- A. Core values of librarianship -- B. Code of ethics of the American Library Association -- C. Library bill of rights -- D. Freedom to read statement -- E. Libraries: an American value -- F. Sample policies: policy manual excerpts section B -- G. Resolution on the retention of library usage records -- H. School library position statements -- I. Competencies for information professionals -- J. Professional ethics guidelines -- K. Professional associations.
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