The five fears -- Let's get started -- Step one: Experience your voice -- Step two: Get a response and structure your thoughts -- Step three: Establish a dialogue -- Step four: Tap your creativity -- Step five: Learn to persuade -- Step six: Achieve your higher objective -- Step seven: Give the gift of your conviction -- The seven steps in action -- Special situations -- The first aid kit and the emergency kit -- Be a fearless speaker every day -- Appendices -- Selected readings -- Acknowledgments -- Index.
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