Foreword / by Marshall Goldsmith -- The gratitude gap -- The ingratitude myths (that are holding leaders back). Myth: fear is the best motivator ; Myth: people want way too much praise these days ; Myth: there's just no time ; Myth: I'm not wired to feel it ; Myth: I save my praise for those who deserve it ; Myth: it's all about the Benjamins ; Myth: they'll think I'm bogus -- The eight most powerful gratitude practices. Solicit and act on input ; Assume positive intent ; Walk in their shoes ; Look for small wins ; Give it now, give it often, don't be afraid ; Tailor to the individual ; Reinforce core values ; Make it peer-to-peer -- A grateful life. Take it home -- Conclusion: one giant leap for mankind.
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