Book

Dettmer, H. William.

Goldratt's theory of constraints : a systems approach to continuous improvement / H. William Dettmer.

Milwaukee, Wis. : ASQC Quality Press, ©1997.

xxiii, 378 pages : illustrations ; 26 cm

H. William Dettmer goes beyond the Theory of Constraints introduced by Eliyahu M. Goldratt in his best-selling books The Goal and It's Not Luck. Dettmer describes the action steps that follow this theory and shows, step-by-step, how to effectively manage change in any organizational system, at any level. Much of the content in this book focuses on the author's understanding and interpretation of Goldratt's logical Thinking Process. He clarifies the five focusing steps of the theory and teaches the mechanics of all the thinking tools. Using this book, you can determine what to change, what to change to, and how to make change happen.

Psychology, Industrial.

Organizational behavior.

Organizational effectiveness.

Problem solving.

Includes bibliographical references and index.

Ch. 1. Introduction to the Theory of Constraints -- Ch. 2. Categories of Legitimate Reservation -- Ch. 3. Current Reality Tree -- Ch. 4. Conflict Resolution Diagram -- Ch. 5. Future Reality Tree -- Ch. 6. Prerequisite Tree -- Ch. 7. Transition Tree -- Ch. 8. Group Dynamics and the TOC Thinking Processes -- App. A. Conventions for All Trees -- App. B. Glossary of TOC Terms -- App. C. Current Reality Tree Exercise -- App. D. Conflict Resolution Diagram Exercise -- App. E. Future Reality Tree Exercise -- App. F. Prerequisite Tree Exercise -- App. G. Transition Tree Exercise.

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