Displaying 1 of 1 2002 Format: Book Author: Mayo, Diane, 1950- Title: Staffing for results : a guide to working smarter / Diane Mayo, Jeanne Goodrich for the Public Library Association. Publisher, Date: Chicago, IL : American Library Association, 2002. Description: xvi, 159 pages : illustrations, forms ; 28 cm Summary: Presents tools and instructions for public library managers to measure the productivity of their staff, assess performance, and use the results to redesign work processes. Series: ALA editions ALA editions. Subjects: Public libraries -- Personnel management. Library employees -- Workload. Public libraries -- United States -- Personnel management. Library employees -- Workload -- United States. Work measurement. Task analysis. Other Author: Goodrich, Jeanne. Public Library Association. Other Title: Guide to working smarter Notes: Includes bibliographical references and index. Contents: Keys to success -- Design your project -- Basic numeric analysis -- Basic process analysis -- Beyond the basics -- Act on what you learn -- Instructions and workforms. LCCN: 2003268769 ISBN: 0838908268 9780838908266 0838908268 9780838908266 Other Number: 49837345 System Availability: 1 Current Holds: 0 # Local items: 1 Control Number: 781699 # Local items in: 1 # System items in: 1 Call Number: 023.9 Mayo Place Hold Add to My List Expand All | Collapse All Availability Map It Suggestions and more Displaying 1 of 1