Introduction : Can We All Get Along? -- -- I. The Missing Key -- 1. The Third Side -- II. A Brief History of Conflict -- 2. From Coexistence -- 3. To Coercion -- 4. And Back Again? -- -- III. The Ten Roles of the Third Side -- 5. Prevent : Provider, Teacher, Bridge-Builder -- 6. Resolve : Mediator, Arbiter, Equalizer, Healer -- 7. Contain : Witness, Referee, Peacekeeper -- -- Conclusion : Toward a Co-Culture.
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