pt. 1. Grounding principles. The dynamics of group decision-making -- Participatory values -- Introduction to the role of facilitator.
pt. 2. Facilitator fundamentals. Facilitative listening skills -- ChartWriting technique -- Facilitating open discussion -- Alternatives to open discussion -- Brainstorming -- Tools for managing long lists -- Dealing with difficult dynamics -- Effective agendas : desired outcomes ; process design.
pt. 3. Building sustainable agreements. Principles for building sustainable agreements -- Gathering diverse points of view -- Building a shared framework of understanding -- Developing inclusive solutions.
pt. 4. Reaching closure. Importance of clear decision rules -- Striving for unanimity -- Reaching closure step by step -- Facilitating sustainable agreements.
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