General procedures. Overview for the new administrative assistant ; Daily routine ; Telephone usage ; Mail services and shipping ; Travel arrangements ; Meetings ; Time management ; Keeping accurate records -- Office equipment and computers. Office equipment ; Mobile computing ; Using Microsoft Windows ; Using Apple Macintosh ; Email ; Using the internet ; Web conferencing ; Data security ; Troubleshooting computer problems ; Office ergonomics -- Office productivity software. Common Microsoft Office features ; Using Microsoft Word ; Using Microsoft PowerPoint ; Using Microsoft Excel ; Using Microsoft Publisher ; Using Microsoft OneNote ; Using Microsoft Outlook ; Using Microsoft web applications ; Gmail and Google Docs -- Business documents. The business letter ; Other written communications ; Forms of address ; Legal documents -- Language usage. Grammar ; Language usage and style ; Common English usage problems ; Spelling ; Pronunciation ; Punctuation ; Numerals -- Financial activities. Bookkeeping and accounting ; Weights and measures ; Business math -- Career advancement. Your future ; Presentation skills ; Communication skills ; Office management and supervision.
|
