Who is the new breed of volunteer? : a profile of the 21st-century volunteer -- Recruiting the new breed of volunteers : the "courting" relationship -- Finding the new breed of volunteers (and not scaring them away) : the seven deadly sins of recruiting volunteers -- Tapping into two new breeds of volunteers : retiring "Boomers" and "Generation @" -- Motivating the new breed of volunteers : retain volunteers by motivating them -- Empowering volunteers to do it their way : move from delegation to empowerment -- Managing the virtual volunteer : virtual volunteers and using technology -- Managing or canning high-maintenance volunteers : performance coaching the volunteer from hell -- Leading the successful volunteer organization : mobilize the collective power of volunteers -- A leadership case study : a fable of how to do it right.
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