Displaying 1 of 1 2011 Format: Book Author: Glickman, Jodi. Title: Great on the job : what to say, how to say it : the secrets of getting ahead / Jodi Glickman. Edition: 1st ed. Publisher, Date: New York, N.Y. : St. Martin's Griffin, 2011. Description: xxix, 272 pages ; 24 cm Summary: Describes a three-step training program--with case studies, micro strategies, and example language--designed to help readers improve their workplace communication skills. Subjects: Business communication. Success in business. Other Author: Great on the Job (Firm) Notes: Includes index. Contents: The basics -- Master the hello & goodbye -- The foolproof download -- Be strategically proactive -- Move up the learning curve -- Manage expectations -- Ask for help -- Ask for feedback -- Stay out of trouble -- Answer questions (you don't know the answers to) -- Raise a red flag -- Manage a crisis -- Sell yourself -- Your personal elevator pitch -- Cheat sheet -- Tear out cheat sheet -- Acknowledgements. LCCN: 2011002713 ISBN: 9780312641467 031264146X Other Number: 668191653 System Availability: 1 Current Holds: 0 # Local items: 1 Control Number: 303157 # Local items in: 1 # System items in: 1 Call Number: 658.45 Glickman Place Hold Add to My List Expand All | Collapse All Availability Map It Suggestions and more Displaying 1 of 1