Book

Gerzema, John, 1961-

Spend shift : how the post-crisis values revolution is changing the way we buy, sell, and live / John Gerzema, Michael D'Antonio.

1st ed.

San Francisco : Jossey-Bass, ©2011.

xxxii, 256 pages ; 24 cm

"Understanding the post-crisis consumer In Spend Shift, John Gerzema, world-renowned expert on consumer values, and Pulitzer prizewinning author Michael D'Antonio document the rise of a vibrant, values-driven post-recession economy. To tell the story of this movement, the authors travel to large cities and small towns across eight bellwether states, to examine the value shifts sweeping the nation. Through in-depth observation, proprietary data from Young & Rubicam, and interviews with experts, the authors analyze the changing consumer psyche, document the five shifting values and consumer behaviors that are remaking America and the world, and explain what it means to businesses and leaders. Explores a movement in society where the majority of American consumers are embracing both value and values. Shows how post-crisis consumer expectations and behaviors will drive business decisions. Draws on interviews with CEOs and entrepreneurs to reveal how companies like Ford and Etsy are reconnecting with the post-crisis consumer. Compelling and insightful, Spend Shift is essential reading for anyone interested in how values are changing and how businesses can connect with consumers after the recession."-- Provided by publisher.

Consumption (Economics) -- Social aspects -- United States.

Consumers -- United States -- Psychology.

Cost and standard of living -- United States.

Recessions -- Social aspects -- United States.

United States -- Economic conditions -- 2009-

D'Antonio, Michael, 1955-

Includes bibliographical references (pages 227-228) and index.

Introduction : numbers and their meaning : Kansas City, Missouri : the enduring impact of the great recession on our values and on consumerism -- The new American frontier : Detroit, Michigan : indestructible spirit, the values of optimism, resiliency, and opportunity -- Don't fence me in : Dallas, Texas : retooling, the values of self-reliance, faith, and betterment -- The badge of awesomeness : Boston, Massachusetts : liquid life, the values of nimbleness, adaptability, and thrift -- An army of Davids : Tampa, Florida : cooperative consumerism, the values of community, collaboration, and respect -- Block party capitalism : Brooklyn, New York : from materialism to what's material, the values of character, authenticity, and performance -- The quality of the lion : Las Vegas, Nevada : reinventing business models and corporate culture to rebuild trust -- The citizen corporation : Dearborn, Michigan : how large institutions are becoming truly public companies -- Innovation nation : San Francisco, California : America as an emerging market for values-led ideas -- Coda : the takeaway : Los Angeles, California : ten ways the modern enterprise (and individual) can thrive in the post-crisis age.

Table of contents

Contributor biographical information

Publisher description

2010026648

9780470874431

0470874430

607989067

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276553

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306.3 Gerzema