Displaying 1 of 1 2009 Format: Book Author: Connors, Roger. Title: How did that happen? : holding people accountable for results the positive, principled way / Roger Connors and Tom Smith. Publisher, Date: New York : Portfolio, 2009. Description: xii, 252 pages : illustrations ; 24 cm Summary: A simple, proven approach to improve accountability and your company's bottom line. Subjects: Management -- United States. Responsibility. Employee motivation. Organizational behavior. Other Author: Smith, Tom (Thomas A.) Notes: Includes index. Includes index. Contents: The outer ring -- Form expectations -- Communicate expectations -- Align expectations -- Inspect expectations -- The inner ring -- Examine motivation -- Evaluate training -- Assess accountability -- Consider culture. Web Site: Contributor biographical information Publisher description LCCN: 2009012937 ISBN: 9781591842583 1591842581 9781591844143 1591844142 Other Number: 276819191 System Availability: 1 Current Holds: 0 # Local items: 1 Control Number: 257310 # Local items in: 1 # System items in: 1 Call Number: 658.314 Connors Place Hold Add to My List Expand All | Collapse All Availability Map It Suggestions and more Displaying 1 of 1