In anyone's life, some degree of conflict is inevitable. Knowing how to constructively deal with these difficult interactions can make the difference between gliding past them successfully or having them escalate into unproductive and even destructive situations. Packed with instructive, real-life examples, Disagreements, Disputes, and All-Out War gives you simple exercises and tools to help you access any conflict situation. This powerful, easy-to-understand guide provides a proven system to help you identify the reason behind any conflict, recognize and control the emotional factors, and find the best solution for everyone...without letting people walk all over you.
Learn how to employ reason, intuition, and emotion in skillfully managing conflicts resulting from: poor communication and misunderstanding; different agendas, interests, and values; political power struggles; incorrect assumptions about others' motives and actions; difficult people; and more. The key to success in any situation lies not in avoiding conflict, but in recognizing and managing it skillfully to produce the best possible outcome. This unique and practical book offers you the guidance you need to handle conflict with confidence and arrive at a successful resolution every time. (Publisher).
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