Preface -- How little we know -- The story of Cisco -- Up and down with ABB -- Halos all around us -- Research to the rescue? -- Searching for stars, finding halos -- Delusions piled high and deep -- Stories, science, and the schizophrenic tour de force -- The mother of all business questions, take two -- Managing without coconut headsets -- Appendix -- Notes -- Bibliography -- Acknowledgments -- Index.
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