Thank God that didn't happen to me! : my top five sales horror stories -- Dairy Queen : disqualify prospects quickly -- Good versus evil : Old school is closed -- Respect and revenge : calculating clients and conniving reps -- Crash on contact : failed first impressions -- Combat pay : adversity over products, prospects, and animals -- Becoming an angel : three investments for sales pros -- It's better to receive : mentor mania and how to get some -- Final thoughts : the purpose of our profession : what are we selling for?
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