1. Lost and found. -- Definition -- Information literacy -- Business value -- Paradise lost -- 2. A brief history of wayfinding. -- All creatures great and small -- Human wayfinding in natural habitats -- Maps and charts -- The built environment -- Wayfinding in the noosphere -- The web -- The Baldwin effect -- 3. Information interaction. -- Defining information -- Information retrieval -- Language and representation -- The people problem -- Information interaction -- 4. Intertwingled. -- Everyware -- Wayfinding 2.0 -- Findable objects -- Imports -- Exports -- Convergence -- Asylum -- 5. Push and pull. -- Marketing -- Design -- Findability hacks -- Personalization -- Ebb and flow -- 6. The sociosemantic web. -- Us and them -- The social life of metadata -- Documents -- A walk in the park -- 7. Inspired decisions. -- Bounded irrationality -- Informed decisions -- Network culture -- The body politic -- Information overload -- Graffiti theory -- Sources of inspiration -- Ambient findability -- Index.
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