The pioneers of the Dimensional Model for managerial behavior demonstrate how to master skills that boost productivity. Consultants Lefton and Buzzotta have revolutionized managerial procedure with their model--a behavioral standard that has been adapted and imitated by companies all over the world. This book outlines the model, as the authors explain in detail how people skills work and provide exercises designed to improve them. They also offer strategies for using these skills in the right situations, at the right times, in the right ways with direct reports, peers, and bosses. Managers will learn how to improve their: sizing-up skills--interacting effectively through appropriate action; communication skills--strategies for finding out what others are thinking; motivational skills--giving people a compelling reason to do their best; and adaptive skills--fitting actions to the people for whom they are intended.--From publisher description.
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