Part 1: Foundations -- Community-Led Planning 101: What it Means and Why it Matters -- Relationship to Equity, Diversity, Inclusion, and Social Justice -- How to Conduct Community-Led Planning -- Assessing your Library's Community-Led Capacity -- The Community-Led Capacity-Building (CoLaB) Model -- Part II: Phase One: Inspirational Change -- Set Clear Expectations -- Train for Understanding, Not Procedure -- Connect to Core Values -- Part III: Phase Two: Transformational Change -- Foster a Growth Mindset -- Develop Psychological Safety for a Culture of Inclusive Innovation -- Make Time and Space for Reflection -- Prioritize Interpersonal Skills and Cultural Humility -- Apply Prior Knowledge -- Build Community Knowledge through Relationships -- Part IV: Phase Three: Operational Change -- Give Staff Time and Authority to Build Relationships -- Make It Everyone's Work -- Measure Success through Relationships -- Part V: Evaluating, Adapting, and Troubleshooting -- Conclusion: Moving Forward and Coming Back.
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